Dyslexia Reading LensProduct support
Support for Dyslexia Reading Lens. Contact the developer with a description of what happened.
Let’s work it out.
Include your device model, operating system version, app version and the steps that led to the issue. A screenshot can help—remove personal information first.
bleep.minted4c@icloud.com
Please do not send patient information, private documents, passwords or payment card details.
Before you contact us
The app is not behaving as expected
Close and reopen the app, check for an available update and note any error message. Avoid deleting an app that contains local work unless you have confirmed how to preserve it.
I need help with a purchase
Check that you are using the Apple account used for the purchase. If the app offers Restore Purchases, try it. Contact us with the product name and issue, without sending payment details.
I have a privacy question
Read the app-specific privacy information below or email the developer. Do not include sensitive content in your initial message.
Useful information
App privacy information Full privacy policy Terms of useAbout the app
What is Dyslexia Reading Lens?
Dyslexia Reading Lens is a personal reading and comprehension workspace that combines comfortable text presentation, text-to-speech, scanning, and AI tools in one app.
Does Dyslexia Reading Lens cure or treat dyslexia?
No. It is not medical software. It supports reading comfort, listening, and comprehension but does not diagnose or treat dyslexia or any medical condition.
Where is my data stored?
Documents and reading preferences stay on your device. AI tools run on your device and do not send your document text to our servers. Subscriptions are handled by Apple.
Who is Dyslexia Reading Lens for?
It is designed for students and adults who find text visually overwhelming or tiring, including people with dyslexia, ADHD-related reading fatigue, visual stress, or language-learning needs.
Are AI responses always accurate?
No. AI simplify, summary, and word explanations may be wrong or incomplete. Verify important information, especially for coursework and work documents.
Is there a free tier?
Yes. The free tier includes paste, basic reading, limited scanning, text-to-speech, and a small number of AI actions. Pro subscriptions unlock higher limits.