:root {
  --bg: #f3f5f2;
  --bg-elevated: #ffffff;
  --ink: #1a2420;
  --ink-muted: #4a5a52;
  --line: #c9d2cb;
  --accent: #0d5c4d;
  --accent-soft: #d8ebe5;
  --warn: #8a4b00;
  --warn-bg: #fff4e5;
  --danger: #8b1e1e;
  --danger-bg: #fceeee;
  --blocked: #5c3d1a;
  --blocked-bg: #f7ecdf;
  --pending: #3d4a66;
  --pending-bg: #e8ecf5;
  --focus: #0b6bcb;
  --radius: 10px;
  --shadow: 0 1px 2px rgba(26, 36, 32, 0.06), 0 8px 24px rgba(26, 36, 32, 0.06);
  --font: "Source Serif 4", "Iowan Old Style", "Palatino Linotype", Palatino, Georgia, serif;
  --font-ui: "IBM Plex Sans", "Segoe UI", "Helvetica Neue", sans-serif;
  --font-mono: "IBM Plex Mono", ui-monospace, Menlo, Consolas, monospace;
}

*,
*::before,
*::after {
  box-sizing: border-box;
}

html {
  font-size: 16px;
}

body {
  margin: 0;
  color: var(--ink);
  background:
    radial-gradient(ellipse 80% 50% at 10% -10%, #dce8e2 0%, transparent 55%),
    radial-gradient(ellipse 60% 40% at 100% 0%, #e8e4d8 0%, transparent 50%),
    var(--bg);
  font-family: var(--font-ui);
  line-height: 1.45;
  min-height: 100vh;
}

h1,
h2,
h3,
h4 {
  font-family: var(--font);
  font-weight: 600;
  line-height: 1.2;
  margin: 0 0 0.4rem;
}

p {
  margin: 0 0 0.75rem;
}

a {
  color: var(--accent);
}

a:focus-visible,
button:focus-visible,
input:focus-visible,
select:focus-visible,
textarea:focus-visible {
  outline: 3px solid var(--focus);
  outline-offset: 2px;
}

.skip-link {
  position: absolute;
  left: -9999px;
  top: 0;
  background: var(--bg-elevated);
  padding: 0.5rem 1rem;
  z-index: 100;
}

.skip-link:focus {
  left: 0.5rem;
  top: 0.5rem;
}

.app-shell {
  display: grid;
  grid-template-columns: 14rem 1fr;
  grid-template-rows: auto auto 1fr;
  grid-template-areas:
    "top top"
    "banner banner"
    "nav main";
  min-height: 100vh;
  max-width: 1400px;
  margin: 0 auto;
  padding: 0 1rem 2rem;
  gap: 0.75rem 1rem;
}

.topbar {
  grid-area: top;
  display: flex;
  flex-wrap: wrap;
  justify-content: space-between;
  gap: 1rem;
  padding: 1.25rem 0 0.5rem;
  align-items: flex-start;
}

.eyebrow {
  margin: 0;
  font-size: 0.8rem;
  letter-spacing: 0.04em;
  text-transform: uppercase;
  color: var(--ink-muted);
}

.meta-line {
  color: var(--ink-muted);
  font-size: 0.95rem;
  margin: 0;
}

.topbar-actions {
  display: flex;
  flex-direction: column;
  gap: 0.35rem;
  max-width: 22rem;
}

.field-inline {
  display: flex;
  flex-direction: column;
  gap: 0.25rem;
  font-size: 0.85rem;
  font-weight: 600;
}

.field-inline select,
.field input,
.field select,
.field textarea,
.form-grid input,
.form-grid select,
.form-grid textarea {
  font: inherit;
  padding: 0.55rem 0.65rem;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--bg-elevated);
  color: var(--ink);
  width: 100%;
}

.auth-notice {
  margin: 0;
  font-size: 0.78rem;
  color: var(--warn);
  background: var(--warn-bg);
  border: 1px solid #e6c896;
  border-radius: 8px;
  padding: 0.45rem 0.6rem;
}

.authority-banner {
  grid-area: banner;
  background: var(--blocked-bg);
  border: 1px solid #d9b98a;
  border-radius: var(--radius);
  padding: 0.85rem 1rem;
  font-size: 0.92rem;
  color: var(--blocked);
}

.nav-rail {
  grid-area: nav;
  display: flex;
  flex-direction: column;
  gap: 0.25rem;
  position: sticky;
  top: 0.75rem;
  align-self: start;
  background: var(--bg-elevated);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  padding: 0.6rem;
  box-shadow: var(--shadow);
}

.nav-rail a {
  text-decoration: none;
  color: var(--ink);
  padding: 0.45rem 0.6rem;
  border-radius: 7px;
  font-size: 0.9rem;
}

.nav-rail a:hover,
.nav-rail a[aria-current="page"] {
  background: var(--accent-soft);
  color: var(--accent);
}

.main-panel {
  grid-area: main;
  background: var(--bg-elevated);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  box-shadow: var(--shadow);
  padding: 1.25rem 1.35rem 1.75rem;
  min-height: 70vh;
}

.warning-strip {
  display: grid;
  gap: 0.5rem;
  margin-bottom: 1.25rem;
}

.chip-row {
  display: flex;
  flex-wrap: wrap;
  gap: 0.4rem;
}

.status-chip {
  display: inline-flex;
  align-items: center;
  gap: 0.35rem;
  padding: 0.25rem 0.55rem;
  border-radius: 999px;
  font-size: 0.78rem;
  font-weight: 600;
  border: 1px solid transparent;
}

.status-chip::before {
  content: "";
  width: 0.45rem;
  height: 0.45rem;
  border-radius: 50%;
  background: currentColor;
}

.status-chip[data-status="blocked"],
.status-chip[data-status="requires_changes"] {
  background: var(--danger-bg);
  color: var(--danger);
  border-color: #e4b4b4;
}

.status-chip[data-status="pending"],
.status-chip[data-status="not_started"],
.status-chip[data-status="inactive_pending_policy"] {
  background: var(--pending-bg);
  color: var(--pending);
  border-color: #c5cee3;
}

.status-chip[data-status="in_progress"] {
  background: var(--warn-bg);
  color: var(--warn);
  border-color: #e6c896;
}

.status-chip[data-status="complete"] {
  background: #e7f0ea;
  color: #1f4d38;
  border-color: #b7d0c2;
}

.status-chip .sr-text {
  font-weight: 500;
}

.metric-grid {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(9.5rem, 1fr));
  gap: 0.65rem;
  margin: 1rem 0 1.25rem;
}

.metric {
  background: #f7f9f7;
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 0.65rem 0.75rem;
}

.metric span {
  display: block;
  font-size: 0.75rem;
  color: var(--ink-muted);
  text-transform: uppercase;
  letter-spacing: 0.03em;
}

.metric strong {
  font-size: 1.25rem;
  font-family: var(--font);
}

.panel-title {
  margin-top: 0.25rem;
}

.filters {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(11rem, 1fr));
  gap: 0.6rem;
  margin: 1rem 0;
  padding: 0.85rem;
  background: #f7f9f7;
  border-radius: 8px;
  border: 1px solid var(--line);
}

.filters label {
  display: flex;
  flex-direction: column;
  gap: 0.25rem;
  font-size: 0.8rem;
  font-weight: 600;
}

.table-wrap {
  overflow-x: auto;
  border: 1px solid var(--line);
  border-radius: 8px;
}

table {
  width: 100%;
  border-collapse: collapse;
  font-size: 0.88rem;
}

th,
td {
  text-align: left;
  padding: 0.55rem 0.65rem;
  border-bottom: 1px solid var(--line);
  vertical-align: top;
}

th {
  background: #eef2ef;
  font-weight: 600;
  position: sticky;
  top: 0;
}

tr:hover td {
  background: #f7faf8;
}

.btn,
button {
  font: inherit;
  font-weight: 600;
  border-radius: 8px;
  border: 1px solid var(--line);
  background: var(--bg-elevated);
  color: var(--ink);
  padding: 0.5rem 0.85rem;
  cursor: pointer;
}

.btn-large {
  font-size: 1.05rem;
  padding: 0.7rem 1.15rem;
}

.rapid-cta {
  background: linear-gradient(180deg, #e8f3ef 0%, #f7faf8 100%);
  border-color: #b7d0c2;
  margin-bottom: 1rem;
}

.rapid-cta h3 {
  margin-top: 0;
}

.rapid-banner {
  background: var(--accent-soft);
  border: 1px solid #b7d0c2;
  border-radius: 8px;
  padding: 0.5rem 0.7rem;
  margin-bottom: 0.75rem;
  font-size: 0.9rem;
  color: var(--accent);
}

button.linkish,
.linkish {
  background: none;
  border: none;
  color: var(--accent);
  text-decoration: underline;
  padding: 0;
  font: inherit;
  font-weight: 600;
  cursor: pointer;
}

.btn-primary:disabled,
button.primary:disabled,
button:disabled {
  opacity: 0.55;
  cursor: not-allowed;
}

.btn-danger,
button.danger {
  background: var(--danger-bg);
  border-color: #e4b4b4;
  color: var(--danger);
}

.btn-row {
  display: flex;
  flex-wrap: wrap;
  gap: 0.5rem;
  margin-top: 0.75rem;
}

.split-layout {
  display: grid;
  grid-template-columns: 1.35fr 1fr;
  gap: 1rem;
  align-items: start;
}

.sticky-panel {
  position: sticky;
  top: 0.75rem;
  align-self: start;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  padding: 1rem;
  background: #fbfcfb;
}

.card {
  border: 1px solid var(--line);
  border-radius: var(--radius);
  padding: 0.9rem 1rem;
  margin-bottom: 0.75rem;
  background: var(--bg-elevated);
}

.card h3 {
  font-size: 1.05rem;
}

.mono {
  font-family: var(--font-mono);
  font-size: 0.82rem;
  word-break: break-all;
}

.transcript {
  display: flex;
  flex-direction: column;
  gap: 0.5rem;
}

.turn {
  border-left: 3px solid var(--line);
  padding: 0.45rem 0.7rem;
  background: #f7f9f7;
  border-radius: 0 8px 8px 0;
}

.turn[data-speaker="patient"],
.turn[data-speaker="user"] {
  border-left-color: #3d4a66;
}

.turn[data-speaker="assistant"],
.turn[data-speaker="app"],
.turn[data-speaker="system"] {
  border-left-color: var(--accent);
}

.turn .speaker {
  font-size: 0.75rem;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.04em;
  color: var(--ink-muted);
}

details.provenance {
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 0.35rem 0.75rem;
  margin: 0.5rem 0;
  background: #f7f9f7;
}

details.provenance summary {
  cursor: pointer;
  font-weight: 600;
  padding: 0.35rem 0;
}

.form-grid {
  display: grid;
  gap: 0.65rem;
}

.form-grid label {
  display: flex;
  flex-direction: column;
  gap: 0.25rem;
  font-size: 0.85rem;
  font-weight: 600;
}

.draft-badge {
  display: inline-block;
  background: var(--warn-bg);
  color: var(--warn);
  border: 1px solid #e6c896;
  border-radius: 6px;
  padding: 0.15rem 0.45rem;
  font-size: 0.75rem;
  font-weight: 700;
}

.notice {
  padding: 0.75rem 0.9rem;
  border-radius: 8px;
  margin: 0.75rem 0;
  border: 1px solid var(--line);
}

.notice.warn {
  background: var(--warn-bg);
  border-color: #e6c896;
  color: var(--warn);
}

.notice.danger {
  background: var(--danger-bg);
  border-color: #e4b4b4;
  color: var(--danger);
}

.notice.info {
  background: var(--pending-bg);
  border-color: #c5cee3;
  color: var(--pending);
}

.error-list {
  margin: 0.5rem 0 0;
  padding-left: 1.1rem;
  color: var(--danger);
}

#toast {
  position: fixed;
  right: 1rem;
  bottom: 1rem;
  max-width: 24rem;
  background: var(--ink);
  color: #fff;
  padding: 0.75rem 1rem;
  border-radius: 8px;
  opacity: 0;
  pointer-events: none;
  transition: opacity 0.2s ease;
  z-index: 50;
}

#toast.show {
  opacity: 1;
}

.release-disabled {
  opacity: 0.85;
}

.release-disabled .enable-controls {
  pointer-events: none;
}

.hint-muted {
  font-size: 0.85rem;
  color: var(--ink-muted);
  margin: 0.75rem 0 0;
}

.wizard-cta .btn-large {
  min-height: 3rem;
  width: 100%;
  max-width: 22rem;
  font-size: 1.1rem;
  background: var(--accent);
  color: #fff;
  border-color: var(--accent);
}

.queue-advanced {
  margin-top: 1rem;
  background: var(--bg-elevated);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  padding: 0.5rem 0.9rem 1rem;
}

.queue-advanced summary {
  cursor: pointer;
  font-weight: 600;
  min-height: 2.75rem;
  display: flex;
  align-items: center;
}

/* —— Phone-first review wizard —— */
body.wizard-mode {
  --safe-b: env(safe-area-inset-bottom, 0px);
  --safe-t: env(safe-area-inset-top, 0px);
  background: #f7faf8;
}

body.wizard-mode .skip-link {
  display: none;
}

body.wizard-mode .app-shell {
  display: block;
  max-width: none;
  padding: 0;
  margin: 0;
  min-height: 100dvh;
}

body.wizard-mode .topbar,
body.wizard-mode .authority-banner,
body.wizard-mode .nav-rail {
  display: none !important;
}

body.wizard-mode .main-panel {
  padding: 0;
  margin: 0;
  max-width: none;
  min-height: 100dvh;
  background: #f7faf8;
}

.wiz-shell {
  display: flex;
  flex-direction: column;
  min-height: 100dvh;
  max-width: 40rem;
  margin: 0 auto;
}

.wiz-top {
  display: grid;
  grid-template-columns: 2.75rem 1fr auto;
  align-items: center;
  gap: 0.5rem;
  padding: calc(0.55rem + var(--safe-t, 0px)) 0.75rem 0.55rem;
  background: #f7faf8;
  border-bottom: 1px solid var(--line);
  position: sticky;
  top: 0;
  z-index: 10;
}

.wiz-icon-btn {
  width: 2.75rem;
  height: 2.75rem;
  border-radius: 999px;
  border: 1px solid var(--line);
  background: var(--bg-elevated);
  font-size: 1.1rem;
  line-height: 1;
  padding: 0;
}

.wiz-progress {
  min-width: 0;
}

.wiz-step-label {
  display: block;
  font-size: 0.8rem;
  font-weight: 600;
  color: var(--ink-muted);
  margin-bottom: 0.35rem;
}

.wiz-bar {
  height: 0.35rem;
  background: #d5e0da;
  border-radius: 999px;
  overflow: hidden;
}

.wiz-bar i {
  display: block;
  height: 100%;
  background: var(--accent);
  border-radius: 999px;
}

.wiz-left {
  font-size: 0.75rem;
  font-weight: 700;
  color: var(--accent);
  white-space: nowrap;
}

.wiz-body {
  flex: 1;
  padding: 1rem 1rem 0.5rem;
  overflow: auto;
  -webkit-overflow-scrolling: touch;
}

.wiz-panel h2 {
  font-size: 1.45rem;
  margin-bottom: 0.75rem;
}

.wiz-kicker {
  margin: 0 0 0.25rem;
  font-size: 0.75rem;
  letter-spacing: 0.04em;
  text-transform: uppercase;
  color: var(--ink-muted);
  font-weight: 700;
}

.wiz-lead {
  font-size: 1.05rem;
  color: var(--ink);
}

.wiz-warn {
  margin-top: 1rem;
  padding: 0.65rem 0.75rem;
  border-radius: 8px;
  background: var(--warn-bg);
  color: var(--warn);
  font-size: 0.85rem;
  border: 1px solid #e6c896;
}

.wiz-chips {
  display: flex;
  flex-wrap: wrap;
  gap: 0.4rem;
  margin: 0 0 0.85rem;
}

.wiz-chip {
  display: inline-block;
  padding: 0.25rem 0.55rem;
  border-radius: 999px;
  background: var(--accent-soft);
  color: var(--accent);
  font-size: 0.8rem;
  font-weight: 600;
}

.wiz-transcript {
  display: flex;
  flex-direction: column;
  gap: 0.65rem;
}

.wiz-bubble {
  padding: 0.75rem 0.85rem;
  border-radius: 12px;
  background: var(--bg-elevated);
  border: 1px solid var(--line);
}

.wiz-bubble[data-speaker="patient"],
.wiz-bubble[data-speaker="user"] {
  background: #eef6f3;
  border-color: #b7d0c2;
}

.wiz-bubble[data-speaker="assistant"],
.wiz-bubble[data-speaker="app"],
.wiz-bubble[data-speaker="system"] {
  background: #f4f2ea;
  border-color: #ddd6c4;
}

.wiz-who {
  display: block;
  font-size: 0.72rem;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.04em;
  color: var(--ink-muted);
  margin-bottom: 0.25rem;
}

.wiz-bubble p {
  margin: 0;
  font-size: 1rem;
}

.wiz-empty {
  color: var(--ink-muted);
}

.wiz-facts {
  margin: 0;
  display: grid;
  gap: 0.55rem;
}

.wiz-facts > div {
  display: grid;
  grid-template-columns: 6.5rem 1fr;
  gap: 0.5rem;
  padding: 0.55rem 0.65rem;
  background: var(--bg-elevated);
  border: 1px solid var(--line);
  border-radius: 8px;
}

.wiz-facts dt {
  margin: 0;
  font-size: 0.78rem;
  font-weight: 700;
  color: var(--ink-muted);
  text-transform: uppercase;
  letter-spacing: 0.03em;
}

.wiz-facts dd {
  margin: 0;
  font-weight: 600;
  word-break: break-word;
}

.wiz-answer-box {
  margin-top: 0.85rem;
  padding: 0.85rem;
  border-radius: 10px;
  background: var(--bg-elevated);
  border: 1px solid var(--line);
}

.wiz-choices {
  display: grid;
  gap: 0.65rem;
}

.wiz-choice {
  min-height: 3.25rem;
  width: 100%;
  font-size: 1.1rem;
  font-weight: 700;
  border-radius: 12px;
  border: 2px solid var(--line);
  background: var(--bg-elevated);
  text-align: left;
  padding: 0.85rem 1rem;
}

.wiz-choice.ok {
  border-color: #7cb39a;
}

.wiz-choice.bad {
  border-color: #e0b0b0;
}

.wiz-choice.selected {
  border-color: var(--accent);
  background: var(--accent-soft);
  box-shadow: inset 0 0 0 1px var(--accent);
}

.wiz-choice.selected.ok {
  border-color: #1f7a55;
  background: #dff3ea;
}

.wiz-choice.selected.bad {
  border-color: var(--danger);
  background: var(--danger-bg);
}

.wiz-field {
  display: block;
  margin: 0.85rem 0;
  font-weight: 600;
  font-size: 0.9rem;
}

.wiz-field input,
.wiz-field textarea {
  display: block;
  width: 100%;
  margin-top: 0.4rem;
  font: inherit;
  font-weight: 400;
  padding: 0.85rem 0.75rem;
  border-radius: 10px;
  border: 1px solid var(--line);
  background: var(--bg-elevated);
  min-height: 3rem;
}

.wiz-field textarea {
  min-height: 5rem;
  resize: vertical;
}

.wiz-hint {
  font-size: 0.85rem;
  color: var(--ink-muted);
  margin: 0.75rem 0 0;
}

.wiz-errors {
  margin-top: 0.75rem;
  padding: 0.65rem 0.75rem;
  border-radius: 8px;
  background: var(--danger-bg);
  color: var(--danger);
  border: 1px solid #e4b4b4;
}

.wiz-errors ul {
  margin: 0;
  padding-left: 1.1rem;
}

.wiz-footer {
  display: grid;
  grid-template-columns: 1fr 1.4fr;
  gap: 0.55rem;
  padding: 0.65rem 0.75rem calc(0.75rem + var(--safe-b, 0px));
  background: var(--bg-elevated);
  border-top: 1px solid var(--line);
  position: sticky;
  bottom: 0;
  z-index: 10;
}

.wiz-btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-height: 3.1rem;
  padding: 0.65rem 0.85rem;
  border-radius: 12px;
  border: 1px solid var(--line);
  background: var(--bg-elevated);
  color: var(--ink);
  font: inherit;
  font-weight: 700;
  font-size: 1.05rem;
  text-decoration: none;
  cursor: pointer;
}

.wiz-btn.primary {
  background: var(--accent);
  border-color: var(--accent);
  color: #fff;
}

.wiz-btn.primary:disabled {
  opacity: 0.45;
  cursor: not-allowed;
}

.wiz-btn.ghost {
  background: transparent;
}

.wiz-foot-link {
  text-align: center;
  font-size: 0.8rem;
  margin: 0;
  padding: 0 0.75rem 0.85rem;
  color: var(--ink-muted);
}

@media (max-width: 960px) {
  .app-shell {
    grid-template-columns: 1fr;
    grid-template-areas:
      "top"
      "banner"
      "nav"
      "main";
  }

  .nav-rail {
    position: static;
    flex-direction: row;
    flex-wrap: wrap;
  }

  .split-layout {
    grid-template-columns: 1fr;
  }

  .sticky-panel {
    position: static;
  }

  .wizard-cta .btn-large {
    max-width: none;
  }
}
